Shipping policy
body {
font-family: 'Montserrat', sans-serif;
}
.shipping-policy {
max-width: 900px;
margin: 0 auto;
padding: 20px;
font-family: 'Montserrat', sans-serif;
line-height: 1.8;
color: #333;
}
.shipping-policy h2,
.shipping-policy h3 {
font-family: 'Montserrat', sans-serif;
font-weight: 600;
margin-top: 30px;
color: #111;
}
.shipping-policy p {
text-align: justify;
font-family: 'Lato', sans-serif;
}
.shipping-policy ul {
margin-left: 20px;
font-family: 'Lato', sans-serif;
}
.shipping-policy strong {
font-weight: 600;
}
Shipping Policy
Thank you for shopping with [Your Store Name]. We are committed to delivering your order promptly, safely, and efficiently. Please read the following policy to understand how we handle shipping across different regions.
Shipping Destinations
We currently ship to the following locations:
- United Kingdom
- United States of America
- European Union (EU) Countries
If your location is not listed, please contact our support team before placing your order.
Order Processing Time
Orders are processed within 1–2 business days (Monday to Friday, excluding public holidays). You will receive a shipping confirmation email along with tracking information once your order has been dispatched.
Shipping Within the UK
- Standard Shipping: 2–4 business days – Free on orders over £50
- Express Shipping: 1–2 business days – Rates calculated at checkout
Carriers: Royal Mail, DPD, Hermes
Shipping to the USA
- Standard International Shipping: 5–10 business days
- Express International Shipping: 3–5 business days
Carriers: USPS, FedEx, DHL
Please note: Import duties or taxes may be applied by US customs and are the buyer’s responsibility.
Shipping to EU Countries
- Standard International Shipping: 5–10 business days
- Express International Shipping: 3–6 business days
Carriers: DHL, GLS, or local postal services
Buyers are responsible for any customs/import duties or local VAT charges upon delivery.
Order Tracking
All shipped orders include tracking. You will receive a tracking number via email after dispatch. Please allow 24 hours for tracking to update.
Customs, Duties & Taxes
All applicable customs and import duties are the responsibility of the customer. These fees vary by destination country and are not included in the shipping charges.
Delayed or Lost Packages
If your order is delayed beyond the estimated delivery window or appears to be lost, please contact us at [your email address] as soon as possible. We’ll work with our delivery partners to resolve the issue.
For further questions regarding shipping or delivery, feel free to reach out to our support team.